Classic example working in a service department for a medical equipment maker. We had a service contract with the relevant department in Hospital Foo, but the admin rolled slow there. The department had the funds and wanted to pay us. We wanted to be paid. We trusted the department on their word - so we kept supplying the contract despite not being paid. At the point 10 months overdue in the annual contract, the word came down that the payment was coming, just the new lawyer was looking over it.
The new lawyer was very much a Make Your Mark person, and despite us, the dept, and admin all saying "we're happy, please pay", she had to add a clause saying: "At any point during the contract, we can cancel and get reimbursed the full price of the contract". That is, they could cancel at 11 months 29 days of receiving support (this is actual send-field-techs-out support, not 'here's our pdfs and phone number') and get the entire year back. Of course it was bargaining nonsense, and we negotiated to a prorata clause, but it caused a fuckton of busywork for all involved, useful to zero people except the Make Your Mark lawyer. So much wasted time and money everywhere just for her to feel validated.
The new lawyer was very much a Make Your Mark person, and despite us, the dept, and admin all saying "we're happy, please pay", she had to add a clause saying: "At any point during the contract, we can cancel and get reimbursed the full price of the contract". That is, they could cancel at 11 months 29 days of receiving support (this is actual send-field-techs-out support, not 'here's our pdfs and phone number') and get the entire year back. Of course it was bargaining nonsense, and we negotiated to a prorata clause, but it caused a fuckton of busywork for all involved, useful to zero people except the Make Your Mark lawyer. So much wasted time and money everywhere just for her to feel validated.