That would also be a good thing to yell while standing in a McDonalds, although I suspect it would take longer to get service...

I think IVRs are an awesome idea to reduce the number of minimum wage employees crammed into cubicles, answering phones endlessly. The thing is, they were really implemented before their time, and now all the research seems to be into making people not hate them, when it should be about making the decision trees clear and simple.