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It is indeed a massive ethics issue, but that's actually the aspect I love the most about it: Due to the ethics/compliance/corruption aspect, it has a chance of drawing immense attention inside the companies, possibly leading to actual durable improvements on the underlying issue.


Love your optimism. I wish I was as optimistic as you. My guess is that they’ll fire these employees and not improve their processes.

These are highly skilled, highly profitable companies. If they’re not doing something, chances are they don’t wanna do it rather than incompetence


It's hilariously apropos that employees are maximizing their revenue by solving a problem... that their employer created by maximizing its revenue (and underfunding support)

Isn't modern big tech always saying that employees should shut up and focus on the numbers / delighting users?


With corporatism and capitalism, m

maximizing revenue != maximizing benefit for customer and/or society

Corporations' business model have not being long term sustainable, most of them have being off setting the hidden cost to environment, tax payers and general public for quite sometimes. Not event sure they can actually delighting users and make money at the same time.


> Not event sure they can actually delighting users and make money at the same time.

Of course they can, they just have to settle for single-digit $billion yearly profits instead of double or triple-digit ones. Unacceptable!


The optimistic view is that they will decide to capture this market and just let people pay a fee for a human review of their account.


The problem is they have zero incentive to make for-fee service to be any better than the free service. What are you gonna do, turn to somebody else for the same service?


More likely it'll lead to more red tape and shuttering those programs down and making them useless. They know that they make life-altering mistakes all the time. The nature of 1-in-a-million ensures that they're inevitable. Preventing all of those is not possible.


"All of them" is a big word, preventing is another one. Correcting the overwhelming majority of them is possible.


> it has a chance of drawing immense attention inside the companies, possibly leading to actual durable improvements on the underlying issue.

The underlying issue is "it costs money to have people doing this, and we don't lose any money by not having people doing it."

My guess is that the site will see a burst of activity where corporate security departments successfully bait employees into breaking the law / company policy, and word will get around pretty fast that you will get fired and possibly charged with a crime...

...and then the companies will sue the site owner, citing all the employees they baited.




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