No there isn't. This is entirely subjective and you're acting like they said "Fuck our customers" when they just shared data. Anything you want to imply beyond that says more about you than it does about any part of Docker.
> The first implies that they have up to 2% of users which they don't respect, and undermines their apology.
Where does this implication come from? Why is Docker not given the benefit of the doubt when they are already extending an olive branch...? This isn't Microsoft.
I guess if you want to change things, you should shoot for a position in PR at docker. Otherwise, you look like a rube for acting as though they "could have done better with one sentence." I bet you're fun at parties.
They said they intend to delete customer data if they don't switch to paid plans: this means "fuck our customers", collectively and indiscriminately, not only the selected foreclosed accounts but everybody that depends on them.
> They said they intend to delete customer data if they don't switch to paid plans
Customers who are running businesses and knowingly breaking the ToS? I'm not sure why businesses like Docker aren't allowed to defend their revenue.
It's actually pretty hilarious how many of you are coming out of the woodwork to attack Docker, they are not the enemy in any way, shape or form and if they disappear you're gonna miss them.
Personally, I expect what I paid for from a free service, and I consider depending on gifts and uncertain platforms a reckless risk.
But, as a business whose prosperity depends on the goodwill of masses of users, Docker can and should "defend their revenue" in a way that minimizes collateral damage in the form of
1) gratuitous bullshit, untrustworthiness, lack of transparency, and perceived evil intentions (e.g. their second announcement)
2) technical uncertainty and security risks (for orphaned images of uncertain status)
3) inconvenience, without additional revenue, to the vast majority of users that aren't included in this the shakedown
There are rational businesses and there are businesses that drive them away their customers; in the long term, the former tend to "defend their revenue" much better.
There's a world of difference between "This impacted less than 2% of our users." and "This impacted about 2% of our users."
The first implies that they have up to 2% of users which they don't respect, and undermines their apology.
I agree that it's good that they responded quickly, and I know there's a tradeoff between fast and perfect.