That’s a symptom. The root cause was lack of resiliency in airplane routing.
It’s the only thing that explains why Southwest was uniquely impacted this week. Every other airline has staff issues, and the same weather to deal with.
With a point to point network, the coordination problem is much larger than with a hub and spoke network. That is probably what pushed Southwest’s software over the limit. But remember, the software didn’t fail by itself in a vacuum. Resiliency problems during a weather event were the root cause.
It’s the only thing that explains why Southwest was uniquely impacted this week. Every other airline has staff issues, and the same weather to deal with.
With a point to point network, the coordination problem is much larger than with a hub and spoke network. That is probably what pushed Southwest’s software over the limit. But remember, the software didn’t fail by itself in a vacuum. Resiliency problems during a weather event were the root cause.