This is amazing advise. People working in tech, especially in high tech orgs live in bubbles and often imagine that the whole world is like this. I know a multimillion £ business that probably gained hundreds of thousands in productivity by simply introducing shared mailbox. Some of those low hanging fruits are litterly on the ground ready to be picked up.
> I know a multimillion £ business that probably gained hundreds of thousands in productivity by simply introducing shared mailbox.
Good if someone can pull it off. But, I believe that company might have sold that feature as an add-on to their existing customers. Otherwise, you know “Sales” are the hard part
I think the advice here is not so much to sell a solution to these businesses, but to start a business in that sector and run it more efficiently---thanks to tech magic---than the competition.
