In some ways we've gone backwards. The 80s green screen computers that my public library I had as a kid were really well-designed and efficient to use. The modern, web-based GUI of my public library today is not.
(Though I would say there's a gazillion ways we've gone forward. Videochat, youtube, twitter, and tiktok are all amazing things.)
Yeah you and another reply have a good point that real time and asynchronous video communication paired with ubiquitous cameras on our devices might also be the next game changer. If so it's still the first inning or relative beginning of seeing the impacts of that technology on society.
(Though I would say there's a gazillion ways we've gone forward. Videochat, youtube, twitter, and tiktok are all amazing things.)