Google really sucks at customer service. Like they either don’t get it or they’re so far up their arses that they think fancy AI algorithms will magically fix it.
They are the most inhuman tech company I have dealt with out of the big 3 clouds.
I have a similar experience. I am trying to get an oauth consent screen approved. It’s a simple thing. It takes up to a week for someone on their side to reply and it’s mostly one vague sentence. They don’t give a full list of what needs to be done. I’ve been at it for more than a month. It’s like they really don’t give a shit about how much time you’re sinking to make things work with their services.
I have a love/hate relationship with Google. On one side they know how to keep things reliable like google search, on the other side they need to stop doing a 100 million things and do 10 things really well and maintain it for eternity.
If someone eats Google’s Search lunch, they are done for.
They are the most inhuman tech company I have dealt with out of the big 3 clouds.
I have a similar experience. I am trying to get an oauth consent screen approved. It’s a simple thing. It takes up to a week for someone on their side to reply and it’s mostly one vague sentence. They don’t give a full list of what needs to be done. I’ve been at it for more than a month. It’s like they really don’t give a shit about how much time you’re sinking to make things work with their services.
I have a love/hate relationship with Google. On one side they know how to keep things reliable like google search, on the other side they need to stop doing a 100 million things and do 10 things really well and maintain it for eternity.
If someone eats Google’s Search lunch, they are done for.