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The most surprising part is that they were able to gain access to your account using just the code texted to you. It's called second factor for a reason. The bank should still have sent you a password reset email.


My bank doesn't even allow password resets like that. If you forget, you can request a new one, but that goes just like the initial setup: you get 2 separate documents per post, one with a new password, and one with a new activation code.




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