Do laypeople know or care about the details of password hashing too, and if not does it matter if they know what TOTP stands for?
“Scan this barcode then enter the six digit number from the app; we’ll sometimes ask for the number when you log in” isn’t particularly onerous - 1Password for example will insert your one time pass along with your password so in some cases there isn’t even an extra step to log in. I’d be more worried about people losing/wiping phones and getting locked out of their logins - who needs those backup codes, right?
That argument surely holds if you’ve got Google Authenticator and 1Password installed on the same device?
If someone gets your vault password and can unlock your phone, you’re toast, but SMS as a second factor is then also compromised so what usable (since this thread started as trying to sell MFA to lay people) options do you have (other than maybe a Yubikey)?
They might be a preference but I don’t see how they can be best practice when they’re barely supported on a lot of platforms - Firefox has some support (but doesn’t work with, for example, Github), no/limited support in Safari, no/limited support in mobile devices.
U2F on Firefox works well GitHub in my experience; it's Google that's the problem. Mozilla have added a shim to enable login to Google using a key but (due to spec deviance) if you want to add a key you still need to use Chrome :(.
Oh for sure, and if Safari (including iOS) gets support we'll be golden across the board [1] whereas U2F was until recently pretty much Chrome-only [2]. It just can't happen soon enough!
As long as it is in a place that you 'have', I believe we can technically count it as MFA.
After 1Password introduced MFA (TOTP) support, it has been used widely in organizations in shared vaults so multiple people can share critical logins that use MFA. This of course means that if your 1Password account is compromised it's game over.
“Scan this barcode then enter the six digit number from the app; we’ll sometimes ask for the number when you log in” isn’t particularly onerous - 1Password for example will insert your one time pass along with your password so in some cases there isn’t even an extra step to log in. I’d be more worried about people losing/wiping phones and getting locked out of their logins - who needs those backup codes, right?